Privacy Policy

Introduction

Welcome to Castle Rock American Sign Language Therapy’s online platform. We are dedicated to providing exceptional services while upholding the highest standards of data privacy and security. This Privacy Policy is designed to inform you about how we collect, use, and protect your personal information when you interact with our website, applications, and related services.

Scope

This policy covers all aspects of your interaction with https://castle-rock-american-sign-language-therapy.denvermentalhealthcare.com, including but not limited to:

Our primary website and its subdomains.
Mobile applications developed by us.
Online services and resources provided through these platforms.

Please note that this policy does not extend to third-party websites or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides your interactions in the following scenarios:

Using our applications and services as a registered user.
Visiting and navigating our websites linked to this policy.
Communicating with us via emails, phone calls, text messages, or newsletters.

Personal Data Collection

We collect various types of personal information to enhance your experience and provide tailored services:

Account Information: Details required to create and manage your user account, such as name, email address, and password.
Payment Information: Data related to transactions, including payment method, billing address, and order history.
Financial Information: Records of financial dealings, if applicable, for services provided.
Purchase Information: Items you have purchased or inquired about, along with associated details.
Mobile Device Identifiers: Unique identifiers from your mobile device to enhance user experience.
Location Data: Your geographical location when using our services, gathered through GPS or similar technologies.
Feedback and Reviews: Content and ratings you provide to help us improve our services.
Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms.
Product Information: Details about products or services you show interest in or purchase.

We obtain this data through direct user input, automated systems, and third-party sources who provide us with aggregated or de-identified information.

Cookies and Tracking Technologies

Cookies and similar tracking technologies are used to improve your experience and gather analytics:

Strictly Necessary: Essential for the functioning of our platform, ensuring basic interactions.
Preference: Remembering user preferences and settings to provide a personalized experience.
Analytics: Tracking usage patterns to improve our services and understand user behavior.

Users can manage non-essential cookies through our built-in Cookie Manager, offering control over their tracking.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and the purpose of collection:

Personal data is retained for as long as necessary to fulfill the purposes it was collected for, after which it is securely deleted or anonymized.
Financial and transaction data may be subject to longer retention periods due to legal and accounting obligations.

Security Measures

We have implemented robust security measures to safeguard your personal information:

Encryption of data during transmission and storage.
Engagement of secure third-party processing partners.
Regular security audits and updates to protect against potential threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect personal information from minors, and we urge parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you possess certain rights regarding your personal data:

Access, rectification, and erasure of your data.
Restriction or object to the processing of your data.
Data portability, allowing you to transfer data to another controller.
Right to be informed about data collection practices.
Right to withdraw consent at any time.
Right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or seek further information, please contact our privacy team via the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage you to review it periodically.

Contact Information

For any questions, requests for unsubscribe, or inquiries regarding data privacy:

Email: contact@castle-rock-american-sign-language-therapy.denvermentalhealthcare.com
Address: [Provide postal address]